Refund policy

Returns & Refunds

I want you to love your Happydaisy purchase! Because my items are handmade and many are personal-wear items, please review the following policy before making a purchase. 

Earrings

For hygiene reasons, earrings are final sale and cnanot ve returned or exchanged once received, unless they arrive damange, defective, or I made an error with your order.

If there is a problem with your earrings, please contact me within 7 days of delivery and include a phot of the item and a description of the issue. I will work with you to make it right. 

Other Items

Unused, unworn, and unaltered non-earring items may be eligivle for return within 14 days of delivery. Items must be returned in their original condition and packaging. 

Please contact me before sending a return. Returns sent without prior approval may not be accepted. 

Unless the item arrived damanged or incorrect, the customer is responsible for return shipping costs. Original shipping charges are non-refundable. 

Custom & Personalized Items

Custom, personalized, or specially made items are final sale and cnanot be returned or exchanged unless they arrive damaged or there was an error on my part. 

Clearance & Final Sale Items

Clearance and final sale items are not eligible for return or exchange.

Damaged or Incorrect Orders

I carefully inspect and package each order, but if something arrives dmaged or you receive the wrong item, plese contact me within 7 days of delivery with a photo of the item and packaging. 

If the problem is due to damage, a defect, or an error on my part, I will provide an appropriate replacement or refund at no additional cost to you. 

Refunds

Approved regunds will be issued to the original payment method. Please allow time for your bank or credit card company to process the refund after it has been issued. 

Shipping charges are non-refundable unless the return is due to an error on my part or an item arrived damaged or defective. 

Questions or Problems?

If you have any questions or concerns about your orfer, please contact me. I'm a small, one-person handmade business, and I want you to be happy with your purchase. I'll always do my best to help when there is a problem.